Tech Support Contact - My Weigh Scales

General Contact

Tech Support Contact

Warranty Instructions

Tech Support Contact

Fill and submit the form below to ask questions to our Tech Support Team. Please answer every question. The more we know, the better we can help you. A member of our Tech Support Team will contact you as soon as possible (usually within an hour). If you do not hear from us within 24 hours, please submit the form again, making sure that your email address is correct.

**Attention: AOL, WebTV, HOTMAIL & Web-Only email users may experience technical difficulties

If you feel your scale is truly beyond troubleshooting or recalibration, please follow the warranty instructions.


*Your Name:
*Scale Model (ie. Palmscale):
*Scale Version:
*Scale Capacity:
*Did you try replacing your batteries:
*Did you try operating the scale on a flat, stable surface:
*Did you drop shake or otherwise shock the scale:
*Do you have your original receipt:
*What is the purchase date of your scale:
*Email:
*Re-enter your email:
Telephone:

Please give us the specific problem you are having with your scale and any steps you have already taken to resolve the problem:

**Attention: AOL, WebTV & Web-Only email users may experience technical difficulties with