Tech Support Contact

Fill and submit the form below to ask questions to our Tech Support Team. Please answer every question. The more we know, the better we can help you. A member of our Tech Support Team will contact you as soon as possible (usually within an hour). If you do not hear from us within 24 hours, please submit the form again, making sure that your email address is correct.

If you feel your scale is truly beyond troubleshooting or recalibration, please follow the warranty instructions.

NOTE: If you found a mistake, omission or technical problem on our web page please go to the REWARD IF MISTAKE FOUND form.