Low Batteries & bad battery connections are the #1 cause of scale malfunction and inaccuracy!   We test all of our scale returns from consumers. Fully 60% of consumer returns are battery related problems. This sounds silly but it's true! A scale will perform slowly, or read inaccurately when it has low batteries. Please replace the batteries often (and only use good quality batteries). We include good quality batteries with all of our scales but batteries can run low in storage.  If your scale simply won't turn on while on Battery power,  this is often caused by loose battery connections.  Battery prongs (terminals) are made of metal. They must be making good contact with your batteries in order for the scale to power on.  You can use a paperclip to slightly bend the battery prongs to make them have a better connection. Also some poorly designed batteries have recessed or partially obstructed battery terminals. This may cause your prongs to be touching the plastic housing of the battery instead of the metal battery terminal.  

AXE2 TROUBLESHOOTING & OPERATION NOTES:

1) If the Display ever becomes locked showing "Out2", please recalibrate the scale as outlined in the manual

2) If the Display ever becomes locked on ErrE, LLLL or EEEE, this indicates that the scale was shocked, dropped or otherwise damaged and the delicate weighing sensors have been damaged. You can try recalibrating the scale (If the sensor has not been hurt too badly it will work again after recalibration). Otherwise you will have to follow the warranty instructions that came with your scale.

3) If the display becomes locked on 8888, this often indicates low batteries. However sometimes it also may indicate a serious zero mark error. This means when you turn the scale on, it can't determine what zero is (a slight zero mark error will cause situation #1 above) Thus, if new batteries do not fix this error the scale will have to be sent to us for replacement under our warranty program.

4) If the display shows UNST, this means the scale is not stable. Please try operating the scale on a more stable surface and be sure nothing is on the tray or stuck under the tray when you turn it on. If this situation persists, it may be an indication of fatal load cell damage. Try calibrating the scale - if this does not work please follow the warranty instructions.

Although the AXE is designed to be extremely durable, It's important that you never overload or drop/shock the scale. Scales are delicate instruments and unlike Cellular phones, scales have delicate sensors that determine how much an item weighs. If you drop or shock your scale, these sensors "feel" the shock and are sometimes destroyed. This happens with all digital scales. We design our scales to be as resistant to shock or drops as possible, however there is no way for us to protect 100% against load cell or sensor damage. A welltreated scale will provide years of reliable and accurate weighing. However an abused scale will only work until it's sensors are damaged.

OPERATION_____________________________________________

Battery Replacement:

1) Three #357 button batteries are required.

2) To install batteries:

a) Release the battery cover by sliding out-wards.

b) Place batteries into battery compartment aligned correctly.

c) Replace battery cover.

DO NOT USE EXCESSIVE FORCE & DO NOT PRESS ON THE TRAY!!!

3) The scale is now ready for battery operation.

(Advanced users only) CALIBRATION______________________

IMPORTANT: This scale was professionally factory calibrated before shipment and does NOT need to be recalibrated by the end user. However, if you wish to recalibrate your scale we provide these instructions for calibration: Repeat calibration if the scale ever shows Out2. Incorrect calibration can occur if you do not follow the steps exactly. If your scale does not perform accurately, please try replacing your batteries before you calibrate. You will need a 200gram weight to calibrate this scale. NOTE: if you do not have access to a 200g weight you can purchase one at your local store or in emergency situations you can use 200g of coins or weights (ie 40 US Nickels = 200g) as a 200g weight..

The AXE2-300 requires a 200gram weight to calibrate

The AXE2-600 requires a 500gram weight to calibrate

1) Place the scale on a flat, vert stable surface

(Be certain the scale is OFF)

2) Press the key, the display will show "HELLO" and then press and hold [UNIT] key until the display shows CAL, then release the key and the value will show the A/D value

3) Press the key again, the display will show 2ERO and then

200.0 or 500.0

4) Gently place weight(s) on the scale and wait for a few seconds, the display will show PASS, then return to calibration value.

5) Now calibration is complete.
1. Press key. Turn on the power again, place the weight(s) on the platform to make sure whether it's correct, if not repeat steps 2 - 5.

2. Return to weighing mode
Press for 3 seconds to turn off the power. Press again to turn on the power and the scale return to weighing mode.

NOTE: If after calibration your scale does not read accurately, this indicates calibration error and the calibration process should be repeated more slowly.

Please calibrate on a very stable flat surface